Q: When will I get more information about my volunteer position?
A: Each volunteer group will be led by a Volunteer Team Captain. Your Team Captain will reach out to you the week prior to the race with more detailed information about your volunteer position, directions to your location and a description of your race weekend responsibilities.
Q: Who will I check in with when I arrive?
A: You will need to check in and check out with your Volunteer Team Captain when you arrive on-site at your volunteer location.
Q: How do I check in to get credit for my volunteer position to receive my guaranteed entry?
A: You MUST check in and check out with your Volunteer Team Captain in order to receive credit for your volunteer shift and be eligible for the guaranteed entry. If you do not check in and check out with your Captain you will not receive the guaranteed entry.
Q: When will I be able to redeem my guaranteed entry?
A: You will receive an email from the NYC Triathlon in mid-October with the link and code to redeem your guaranteed entry into the 2019 New York City Triathlon. Please be sure to add firstname.lastname@example.org to your list of safe senders to ensure you receive the email. If you don’t receive an email by the end of October, please don’t hesitate to reach out to us.